Privacy Policy

Effective Date: April 26, 2026

Last Updated: April 26, 2026

This Privacy Policy describes how Salem Overhead Door Co., Inc. (“Salem Overhead Door,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit https://salemoverheaddoor.com/wp/ (the “Site”). We respect your privacy and are committed to handling your information responsibly.

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Who We Are

Salem Overhead Door Co., Inc. is a Massachusetts corporation that provides residential and commercial garage door sales, installation, and repair services in Massachusetts. Our principal office is located at 35 Dunlap Street, Salem, MA 01970, USA.

2. Information We Collect

Information You Provide to Us

When you contact us through the Site, such as by filling out a contact or quote request form, you may provide us with:

  • Your name
  • Email address
  • Phone number
  • Service address or general location
  • Details about your garage door, your property, or the service you are requesting
  • Any other information you choose to include in your message

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain information about your device and how you use the Site, including:

  • IP address
  • Browser type and version
  • Operating system and device type
  • Pages viewed and links clicked
  • Date and time of your visit
  • Referring website

This information is collected through cookies and similar technologies. See our Cookie Policy for more information.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and quote requests
  • Schedule and perform service work you request
  • Communicate with you about your project, appointment, or service
  • Operate, maintain, and improve the Site
  • Detect, prevent, and address technical issues, fraud, and security concerns
  • Comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service Providers

We may share information with third party service providers who help us operate the Site and run our business, such as our website host, email provider, and analytics provider. These service providers are only authorized to use your information as necessary to provide services to us.

Legal Requirements

We may disclose your information if required to do so by law, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers

If we are involved in a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to function properly and to help us understand how visitors use the Site. For details about the cookies we use and your choices, please see our Cookie Policy.

6. Third Party Links

The Site may contain links to third party websites, including manufacturer websites and our pages on Yelp, Houzz, Instagram, and Facebook. We are not responsible for the privacy practices of those third party websites. We encourage you to read their privacy policies before providing any information to them.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as needed to respond to your inquiries, complete the service you requested, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it in accordance with our standard practices.

9. Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take steps to delete the information.

10. Massachusetts Residents

Massachusetts law (M.G.L. c. 93H and 201 CMR 17.00) requires businesses that own or license personal information about Massachusetts residents to maintain a written information security program with appropriate safeguards. We maintain reasonable safeguards consistent with applicable law.

If we experience a breach of security involving your personal information as defined under Massachusetts law, we will notify you and the appropriate authorities as required.

11. Your Choices

You can:

  • Choose not to provide information through the Site, although this may limit our ability to respond to your inquiry
  • Contact us to request that we update or delete information you have provided
  • Adjust your browser settings to limit cookies. See our Cookie Policy for details.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Salem Overhead Door Co., Inc.
35 Dunlap Street, Salem, MA 01970, USA
Phone: 978-741-3436
Email: salemoverheaddoor@gmail.com